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We are aware of an issue where the bluetooth devices are not saving in the app. Our app developers recently released an update to fix this bug. Please go into your phones app store and download the...
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Yes! The TempSpike Pro has dual connections: Wi-Fi and Bluetooth.If you do not have any Wi-Fi available, you can connect to it via Bluetooth.
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Yes, you can so by simply putting the booster and probes into the charging station provided the charging station has been fully charged.
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It takes ~ 4 hours to fully charge both the Booster and Probe(s).
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The Booster battery can last up to 20 hours and the Probe battery can last up to 36 hours on a single charge.
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1) Please check whether the probe charging station is well connected with each other.2) Please check whether the probe is clean with no food debris/dirt.3) Please check whether the metal charging c...
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The TempSpike Pro has a built-in rechargeable battery which can be used to charge the booster and probe(s).Connect the USB-C charging cable provided in the package to the back of the charging dock ...
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We recommend waiting for the probe to cool down before cleaning it. After it has cooled down, you can rinse the probe with a soapy dish towel or sponge until clean after each use.
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No, do not close the app. Simply minimize it to ensure the alarm will alert you when the temperature reaches the target temperature.
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The probes and booster are pre-paired at our manufacturing facility.If they disconnect, follow these steps:1) Make sure device is powered on and probes are charged.2) Remove the probes from the cha...